About Us

Introduction

According to the importance of the debt collection process for the banking sector, companies, institutions and individuals in general and because of our belief that the stability of financial markets and banking business will come only through ensuring the continuity of the regular circulation of funds with fewer risks, increased the urgent need for professional collectors with professional competence and ethics, qualified with the knowledge and effective skills to contact and follow up with clients to urge them to pay.

Accordingly, Al-Jasser Debts Collection was established based on a strong base that includes the best professional cadres to provide our customers with high value service and systematic scientific performance with a professional work team that qualifies us to lead in the field of debts collection with the highest standards of accuracy and professionalism and maintain complete confidentiality and achieve the best results in record times that take into account the interests of our customers Economic and their precious time. Al-Jasser Debts Collection applies the latest information confidentiality standards and information security policies, as well as legal, ethical and professional compliance controls with special communication skills and a high ability to analyze and plan.

Why us?

Call Center

A comprehensive and integrated communications center in terms of specifications, features, flexibility and information security, as our system is characterized by automatic registration of all incoming and outgoing calls and archiving them to be saved as a reference record to evaluate and manipulate the quality of calls with customers.

Debts Collection System

We have the latest debts collection systems, which provide many effective advantages in the collection process, such as:

  • Follow-up customers and record observations and customer cases.
  • The system automatically sends a reminder on customers’ mobile phones to remind them to pay on the date of the promise to pay.
  • Information reports on clients, their status and follow-up.
  • Statistics and graphs about payments and collector activity.
  • Contracting companies can access the system and monitor the progress of the collection process for their clients only.

Women and Men Collection Teams

We have a female and male team, of promising Saudi and Arab cadres who have been trained to work in the collection of bad debts with all professionalism and professional ethics.

Ongoing Training

We conduct training courses for collectors before joining work, as well as their continuous training periodically on the latest collection methods and systems used.

Security and Confidentiality of Customer Information

Confidentiality of customer information is extremely important, as all customer files are electronic and specific and cannot be re-sent by e-mail outside our intranet protected with high security technology, and collectors can see the information of their assigned customers only. All our devices cannot copy or store information from them on an external memory in order to preserve the security and confidentiality of customer information.